Privacy Policy

W Larcombe & Son Funerals & Monuments

W Larcombe & Son Funerals & Monuments is committed to protecting your privacy and handling personal information with care, respect, and confidentiality. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Collection of Personal Information

We may collect personal information when you:

  • Contact us by phone, email, or through our website

  • Submit an enquiry or contact form

  • Arrange funeral services or related support

The personal information we collect may include:

  • Name

  • Contact details (phone number, email address, postal address)

  • Details relevant to funeral arrangements or enquiries

  • Any other information you voluntarily provide to us

We only collect personal information that is reasonably necessary to provide our services.

Use of Personal Information

Personal information collected by W Larcombe & Son Funerals & Monuments is used for purposes including:

  • Responding to enquiries

  • Providing funeral services and related support

  • Communicating with families and authorised representatives

  • Meeting legal, regulatory, and administrative requirements

We do not use personal information for marketing purposes without consent.

Disclosure of Personal Information

We may disclose personal information to third parties where necessary to provide our services, including:

  • Cemeteries and crematoriums

  • Celebrants, clergy, or service venues

  • Government agencies (such as Births, Deaths and Marriages) where required by law

Personal information is only shared when necessary and is handled confidentially.

Storage and Security of Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely, and access is limited to authorised personnel only.

Website Enquiries

If you submit an enquiry through our website, the information you provide will be used solely to respond to your enquiry. Website enquiries are treated with strict confidentiality.

Access and Correction

You may request access to the personal information we hold about you or request corrections if you believe the information is inaccurate, incomplete, or out of date. Requests can be made by contacting us using the details below.

Cookies and Website Analytics

Our website may use cookies or basic analytics tools to improve website functionality and user experience. These tools do not identify individual users.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

W Larcombe & Son Funerals & Monuments
52 Talbragar Street
Dubbo NSW 2830
Phone: (02) 6882 3199
Email: info@wlarcombeandson.com.au